Course Overview
The course aims to equip participants with the knowledge and relevant skills to manage, monitor and implement first-level helpdesk support for the IT infrastructure department of an organisation.
Bring Your Own Device (BYOD)
Temasek Polytechnic strives to provide a conducive environment for students to acquire the skills and knowledge to meet the demands of the world of work.
Towards this end, all students are encouraged to bring their own notebooks for lessons. They will be able to:
- access e-resources such as e-text books, videos, and educational apps;
- conduct online research and work on their assignments using their own devices;
- use their own devices in school and at home, thus enjoying convenience and accessibility to course-specific software whenever feasible; and
- contribute towards a greener environment
For information on the required technical specifications for notebooks and the list of supported Antivirus software, click here. If you already own a notebook, you are not required to purchase a new one (subject to your notebook meeting the minimum specifications required for your course).
Students who are faced with any problem are encouraged to visit TP’s IT Service Management Centre (East Wing Building, Blk 1A, Level 3, Room 03-04) which will be able to provide one-stop service.
The operating hours of the Centre are from Monday to Friday, 8.30am – 6pm daily.
All students are required to bring their own notebooks for lessons. You may refer to the required technical specifications for notebooks HERE.
Entry Requirements
‘O’ Levels | At least 3 ‘O’ Level passes in the following subjects: English Language (EL1 or EL2) Grade 1 – 7 Any mathematics subject, Grade 1 – 6 Any science subject, Grade 1 – 6 and 3 years of relevant working experience OR |
Higher Nitec | GPA ≥ 2.0 OR 1 year of relevant working experience OR |
Nitec | GPA ≥ 3.5 OR GPA ≥ 3.0 and 1 year of relevant working experience OR |
Higher Nitec in Technology/Services | GPA ≥ 2.0 and 1 year of relevant working experience OR |
Nitec in Technology/Services | GPA ≥ 3.5 and 1 year of relevant working experience OR |
WSQ Qualification | Relevant WSQ Qualification with 3 years of relevant working experience and WSQ Workplace Literacy Statement of Attainment (SOA)(Level 6) AND Workplace Numeracy Statement of Attainment (SOA)(Level 6) |
For applicants who do not meet the entry requirements but are assessed as potentially suitable candidates, Temasek Polytechnic (TP) may at its discretion consider such candidates for written and/or oral assessments conducted by TP to confirm their suitability for admission. TP reserves the right to accept candidates based on their performance on such assessments.
Modes of Assessment
Assessments would be based on coursework components such as written and practical tests, case studies, assignments and projects.
Course Contact
- Mainline 67881212
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Monday - Thursday: 8:30am - 6:00pm
Friday: 8:30am - 5:30pm
Closed during lunchtime, 12:00pm - 1:00pm
and on weekends and public holidays. - https://www.tp.edu.sg/tsa
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Temasek SkillsFuture Academy (TSA)
Temasek Polytechnic
East Wing, Block 1A, Level 3, Unit 109
21 Tampines Ave 1
Singapore 529757
Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel course with low enrolment.