b'A Process Evaluation of OJoy CareServices HOA ProgrammeSolutionsThe following solutions may be implemented to address the gaps and areas of improvement for the HOA Programme. 1 INTRODUCE NOVELTY 4 IMPLEMENT A BUDDY SYSTEMTheThe HOA Programme has been running theParticipants who have attended the same schedule for past 7 years. programme for a long time have Solution: established social connections and show Increase diversity of activities high levels of social engagement, whileIncrease frequency of singing eventsnewer participants find it harder to (seniors preferred activity) assimilate into the existing social network. Incorporate a range of exercises Solution:2 FEEDBACK PLATFORMS Implement a Buddy system A volunteer to pair up with a new participant for a period of time, There is a need to cultivate an open environmentserving as a one-to-onefor participants and volunteers to give feedback fororientation for new participantsthe programme.5 BRIDGING OF LANGUAGE BARRIERSolution:Implement feedback platforms Anonymous feedback forms Non-Mandarin-speaking seniors are unable toSmall-group feedback sessions engage fully in activities, due to the language 3 REGULATE NUTRITION LEVELS barrier. Solution:Translators during activitiesProvided meals contradicts HPBs My Healthy Plate Co-facilitators or volunteers couldguidelines. serve as translators to Solution: translate Mandarin instructionsRegulate nutrition levels of meals into other languages Collaborate with nutritioniststo craft healthier mealsConclusionA process evaluation of the HOA Programme conducted by OJoy Care Services revealed the fulfilment of its broad objectives to enhance the wellbeing of seniors and mitigate the effects of ageing for these seniors. However, more work needs to be done to improve upon the programme, so as to expand the reach and impact on its participants. For future research, quantitative and qualitative measures can be implemented to assess the physical, social, and psycho-cognitive impact of participation 7TH PSYCHOLOGY STUDIES 30STUDENT CONFERENCE 2021'