At the end of this course, you will be able to:
Identify the roles of a supervisor.
Prepare Job Description and Job Specification.
Describe recruitment sources and methods.
Describe the selection process.
Apply different employee selection interviewing methods.
Explain general and department orientation.
Describe the performance appraisal process.
Identify the various performance appraisal errors and ways to avoid them.
Describe an effective employee appraisal interview.
Describe training & development and its importance to the organisation and its employees.
Describe the different types of training & development methods.
Explain on-the-job training (OJT), its importance and advantages to the organisation.
Apply the coaching process to enhance employee performance.
Mode of Assessment
Tests in the form of Multiple Choice Questions / True or False – measure participants’ understanding of key concepts and application of concepts learnt for each topic.
Level
Beginner
Certification
Participants will receive an electronic Certificate of Completion issued by Temasek Polytechnic upon completion of each MLC.
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