IN COLLABORATION WITH
Short Courses
Outcome Based Contracting (OBC) for Cleaning Services: Effective Implementation with Digitalization and Automation
Duration
2 days
Certificate
TP Certificate
Course Overview
With reference to Singapore Standard 694:2023 and a successful implementation of outcome-based cleaning contract in an eco-campus, this course aims to equip the participants with knowledge and skills on:
- Key components of an outcome-based cleaning contract
- Typical clauses for an outcome-based cleaning contract
- Desired cleaning outcomes/benchmarks for residential estates, commercial premises and retail Food and Beverage premises
- Performance inspection checklist and scorecard for an outcome-based cleaning contract
- Application of digitalization, robotics, automation and Internet of Things (IoT) for effective implementation of Outcome Based Contracting
Overview of OBC adoption for cleaning services in Singapore
- Concepts and principles of OBC
- Overview of Singapore Standard 694:2023
- Market survey of OBC adoption in Singapore
Planning: OBC tendering for cleaning services
- Key features and components of an outcome-based cleaning contract
- Typical clauses for an outcome-based cleaning contract
- Desired cleaning outcomes/benchmarks for residential estates, commercial premises and retail F&B premises
- Funding/budget for an outcome-based cleaning contract
- Developing an evaluation criteria and matrix for outcome-based cleaning contract
Implementation & Reporting: Cost-effective operation for desired measurable cleaning outcomes and service quality
- Developing a transparent governance framework for effective partnership and communication
- Executing key areas of operation and emergency responses
- Inspecting and measuring performance(cleaning outcomes and service quality) for OBC
Deployment of digital and automation technologies:
- Reporting digitally joint inspection/audit outcomes
- Robotics & automation for productive implementation of OBC
- IoT for holistic implementation of OBC
- Service buyer and service provider partnership for purposeful implementation of OBC
Competency Assessment
Assessment
Written Exam
Level
Intermediate
Certification
Participants who meet at least 75% of the required course attendance and pass the assessment will be awarded the Certificate of Completion.
For more information on course fee / schedule, or to apply,
Course Contact
- 67881212
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Monday - Thursday: 8:30am - 6:00pm
Friday: 8:30am - 5:30pm
Closed during lunchtime, 12:00pm - 1:00pm
and on weekends and public holidays. - https://www.tp.edu.sg/tsa
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Temasek SkillsFuture Academy (TSA)
Temasek Polytechnic
East Wing, Block 1A, Level 3, Unit 4
21 Tampines Avenue 1,
Singapore 529757
Temasek Polytechnic reserves the right to alter the course, modify the scale of fee, amend any other information or cancel a course with low enrolment.
