This course aims to provide learners with a good understanding of the concept of management & management functions, key issues in planning, strategic management organisational structure & processes, marketing & marketing mix, information systems, business ethics, legal framework process & the principles of business law.

This course aims to provide learners with a good understanding of human resources planning framework & roles, basic motivational theories & effective communication strategies, financial management & budget, principles, system & application of IT, use & maintenance of assets, data management, management & implementation of change.

This course aims to provide learners with a good understanding of roles & functions of warehousing & its major inbound & outbound processes, pick processes and order-pick methods, storage systems and handling equipment, stock management, warehouse design, layout alternatives, warehouse costings and pricing,knowledge to determine storage needs, managing stocks levels & control stockholding costs. It also includes issues of health, safety and the environment in warehouse operations.

This course aims to provide learners with a good understanding of service types, service quality and quality standards. It also includes total quality management, six sigma, balanced scorecard methodology, types of quality costs & measurements, customer relationship management and data security.

This course aims to provide learners with a good understanding of the concept of e-commerce, its technology infrastructure, ICT in airfreight and port management, RFID in logistics etc. It also includes Trade, Technologies & Trends and more importantly Industry 4.0 and Digitalisation of Supply Chains.

This course aims to provide learners a good understanding of the problems and challenges facing different types of Service Operations Management and managerial implication, the competitive environment of services, types of competitive strategies. It also includes steps to design the service process and how to drive continuous improvement.

This course aims to provide learners a good understanding of business logistics activities the impact of globalisation and how supply strategies can be applied in business and management, awareness of political and regulatory environments in which organisations operate and the impact upon supply chain strategies. its importance and value-added role. The course contents also cover inventory systems management, sourcing, key management models and sustainable logistics models in strategic Supply Chain redesign & value propositions, manufactures and their challenges faced.